Privacy Policy & Terms of Service
Our commitment to protecting your privacy and outlining the terms of our services. Your trust and confidentiality are our top priorities.
Privacy Policy
Last updated: January 1, 2024
Information We Collect
We collect information you provide directly to us, such as when you:
- Apply for our services or contact us for consultation
- Provide project details and requirements
- Communicate with our team via email, phone, or other channels
- Subscribe to our newsletter or updates
This may include personal information such as your name, email address, phone number, and any project-related information you provide for service purposes.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our cybersecurity and technology services
- Process your project requirements and deliver solutions
- Communicate with you about your project and our services
- Comply with legal obligations and industry standards
- Protect against security threats and ensure the security of our services
Information Sharing and Disclosure
We may share your information in the following circumstances:
- With your consent: We may share information when you give us explicit permission
- Legal requirements: When required by law, court order, or legal process
- Service providers: With trusted partners who assist in our operations under strict confidentiality agreements
- Business transfers: In connection with any merger, sale, or transfer of company assets
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, access controls, and regular security assessments.
Your Rights
You have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your information (subject to legal requirements)
- Object to or restrict certain processing of your information
- Withdraw consent where processing is based on consent
Terms of Service
Last updated: January 1, 2024
Service Description
ACD Advisors LLC provides cybersecurity consulting, database administration, and software development services to businesses. Our services include but are not limited to cybersecurity audits, database optimisation, cloud migration, and custom software development.
Service Agreement
By engaging our services, you agree that:
- You will provide accurate and complete information about your project
- You understand that project success depends on various factors
- You will cooperate fully with our development process
- You will not interfere with ongoing project work
- You will pay agreed-upon fees according to the payment schedule
Fees and Payment
Our fee structure includes:
- Consultation: Initial consultation is provided free of charge
- Project-based: Most projects are handled on a fixed-price or time-and-materials basis
- Retainer fees: Some ongoing services may require monthly retainer fees
- Expenses: Client may be responsible for certain project expenses
Limitations and Disclaimers
Please understand that:
- Project outcomes cannot be guaranteed in all cases
- Project success depends on various factors beyond our control
- We are not responsible for actions of third parties
- Technical challenges may arise and require additional time or resources
- Project timelines may vary based on complexity
Termination
Either party may terminate the service agreement with written notice. Upon termination, you remain responsible for fees incurred up to the termination date, and we will provide a final report on project progress.
Data Protection Commitment
Our comprehensive approach to protecting your sensitive information.
Encryption
All sensitive data is encrypted both in transit and at rest using industry-standard encryption protocols.
Confidentiality
All team members sign comprehensive confidentiality agreements and undergo regular privacy training.
Secure Infrastructure
Our systems are hosted on secure, compliant infrastructure with regular security audits and monitoring.
Contact & Privacy Requests
Reach out to our compliance team for data inquiries, legal notices, or partnership questions.
Privacy & Data Rights
Submit questions about how we handle your information, request a data export, or ask for updates to previously shared details.
Email: info@acdadvisorsllc.com
General Legal Inquiries
Need a signed agreement, NDA, or copy of our standard service terms? Our team can assist within one business day.
Use our contact form or call the number listed on the contact page to reach us directly.
Ready to Get Started?
Our team is ready to help you recover your stolen funds while maintaining the highest standards of privacy and confidentiality.